It was a fun event both to plan, execute and attend, I hope the article transmits the action that happened behind the lines.

Last year in Mikamai we needed a printer. I made my research on the net for a color laser printer and we ended up choosing Xerox, after all you can’t go wrong with Xerox, right? We were so wrong.

Our Xerox Phaser 6110MFP started malfunctioning almost immediately, getting paper jams every second page we printed. After a while it completely stopped working and we had to call tech support (Xerox Italy), and that’s where the pain started.

The first time they sent a technician quite soon, and he said he fixed the printer, then he went away. Obviously he didn’t do anything that really fixed it since after half a day it started malfunctioning again.

We called again the tech support and when the technician came again he said we had to buy a new printer, because we “used up” this one. I almost a year we printed less than 1000 pages. How’s that too much?

We kept calling tech support and the guy didn’t even come anymore. After calling support every day for a week he came again, and said the printer is no more covered by warranty and as long as it’s able to print one page it’s fine for him. He strongly suggested again to buy a new printer.

We followed his suggestions, and bought a Samsung printer, this time spending less than 15% of what we spent for the Xerox one.

I hope this post will go around the net, as a warning to customers. Don’t buy Xerox.

This is an English rewrite of an Italian article posted on the Mikamai blog: “problemi con stampanti xerox“

Update: Xerox contacted us and solved the problem.

I made some experimentations with Terminal.app and was pleasantly surprised the commenter was right. I added Consolas to the mix to get the best possible Terminal experience.

After a while my friends and coworkers started to notice my terminal and kept asking me for my .terminal file. Soon after that even customers started asking for it, so I did what the cool guys do and put it on GitHub.

You can find it here: http://github.com/intinig/giovanni_style/tree/master

Let me know what you think

Update: here’s a screenshot of the default style and GiovanniStyle side by side. It doesn’t do it any justice, so please try it and remember you have to have Consolas installed.

Stacktrace was and idea of Antonio Cangiano. He felt that Italy missed an authoritative and original technology reference, and contacted about thirty of the best Italy has to offer, people I am very proud I could work with, to prepare the lightning quick launch of a wonderful site, full of original, well written and interesting content.

If you can understand Italian, even a bit of it, I strongly suggest you check Stacktrace. You’ll be glad you did.

• Anacropolis, an anagrams search engine.
• The Ruby Mine, the Italian Ruby and Ruby on Rails resource.
• Tuziro, the Web Dragon, you gotta see it, it’s a social del.icio.us aggregator.
• RGestPay, ruby ecommerce library.
• Numeri.rb, numbers to words for Italians.
• Language Redirect Extension, an extension for Radiant CMS.
• Planet Nimboo, Nimboo certified feed aggregator, now with less bduf(tm).
• ICCFriends.net, repository for Nintendo Friend Codes.

Go me!